MasterTug

Your Questions, Answered – FAQs

Does the MasterTug range lift the load off the floor?

No, electric tugs do not lift the load. They are designed to keep the load safely on the ground, maximising safety and reducing risk.

Can the MasterTug range push and pull?

Yes, the MasterTug range can push, pull and steer heavy loads weighing up to 20,000kg.

What is the maximum speed of the MasterTug range?

With the Two Speed Selector switch, ‘Tortoise’ mode enables you to maximise control and operate the machine at a slower speed setting of 1.2kph. In the faster ‘Hare’ setting, the machine’s speed is 3kph. Machines can be set with custom speed settings where required, with a maximum programmable speed of 6kph. 

How far can the MasterTug range travel on one charge?

Battery performance varies from model to model and is influenced by load weight, battery capacity, environmental conditions and usage.

Individual battery performance data can be found on the Technical Specification Sheets for each model.

How does the MasterTug range connect?

A range of coupling options are available across the range that maximise performance, security and safety. Custom coupling solutions can also be designed for unique applications. 

Can the MasterTug range work on slopes?

Yes, the MasterTug range can work safely on slopes. When it comes to pedestrian electric tugs, it’s important to understand that for every degree of slope involved, the maximum load capacity of the machine is reduced, just as pushing a car on the level requires less force than on a slope.

Therefore, if the weight of the load is already close to the maximum capacity of the machine, a more powerful machine may be needed to move the load on a slope. We carry out a full evaluation of your application to ensure any machine is suited to your needs. 

How can such a compact machine move such a heavy load?

We’re often asked how such small machines can move such heavy and large loads. The unique design of the MasterTug range means it can move heavy loads of up to 20,000kg, much greater in size than the tug. This is through our patented weight transfer system.  This design transfers an element of the load weight down through the MasterTug’s drive wheel to gain traction. 

Is an operator license or training required?

No, unlike lifting equipment such as forklift trucks and cranes, an electric tug does not require a license to operate. A license-free operation reduces downtime and maximises operational efficiency, reducing wasted time waiting for a licensed driver.

Minimal training is required to safely operate an electric tug and we offer training packages to suit every requirement.