MasterMover Partners with AVN Hydraulik for After-Sales Service in Denmark

AVN Hydraulik A/S, part of the AVN Group, has become an authorised service partner of UK-based electric tug manufacturer, MasterMover. The partnership will see AVN Hydraulik provide after-sales support and maintenance services across MasterMover’s full range of electric tug solutions in Denmark.  

The collaboration strengthens MasterMover’s global strategy, enabling customers in Denmark to benefit from best-in-class service and support. As an authorised service partner, AVN Hydraulik will deliver regular servicing, the provision of approved spare parts and respond to any repair requirements in the region. 

MasterMover electric tugs are used globally by industrial manufacturers to move equipment, products and materials. The company offers the widest range of solutions, with machines available to move loads up to 70,000kg with a single machine. 

MasterMover’s innovative MultiLink technology can also be used to move heavier loads, by synchronising the use of multiple electric tugs, operated by a single operator via remote control. 

The company offers pedestrian operated, remote control and fully autonomous  AGV  solutions to customers across industrial manufacturing, retail and logistics, around the world. 

With an enviable range of industrial manufacturing customers in Denmark, the partnership with AVN 
Hydraulik enables MasterMover to develop its after-sales offering in the region. Having already worked extensively with the team at AVN Hydraulik to support key account customers in Denmark, the official collaboration was an effective next step.  

After signing an official agreement on a visit to Denmark, Global Service Delivery Manager Tom Cross noted “This official collaboration was an easy decision for MasterMover as AVN always have the customer at the forefront of their business and have invested in regional MasterMover parts stock and training for existing service engineers. Together we have developed processes to ensure our mutual customers receive the service they expect, and the future partnership will support our growth in Denmark.” 

Serving an extensive customer-base across manufacturing and wind energy, Brøndby-based AVN Hydraulik is a certified partner of Parker Hannifin, Bosch Rexroth and Alfa Laval products in Denmark, providing best-in-class hydraulic, pump, spare parts and service support.  

"We have a positive dialogue with MasterMover and have experienced progress in the last few months, where the collaboration has grown. We have used each other as sparring partners and developed together, which makes us better equipped to support our customers." Commented Thomas Nielsen, Regional Key Account Manager

About MasterMover 
MasterMover is a world-leading manufacturer of electric tug and tow solutions, designed to improve safety and operational efficiency when moving heavy, large or unconventional loads. MasterMover focuses on innovation, research and development to provide the widest range of electric tug products on the market. 

Specialist solutions include pedestrian-operated, remotely controlled and fully Automated Guided Vehicle (AGV) options. In addition, MultiLink technology allows a single remote operator to simultaneously control multiple electric tugs through synchronised movement. 

MasterMover operates globally through direct relationships and a network of sales and service partners. The company works with an enviable range of world-leading names across industrial manufacturing, retail and logistics. With an expert in-house engineering team, MasterMover has a proven track record of delivering bespoke projects for diverse applications around the world. 

About AVN Group
The AVN Group is a powerful business partner for the Danish and European industry delivering technical solutions and products of high quality within the fields of professional tools, sheet processing machinery and hydraulics. 

The AVN Group employs over 160 skilled and competent employees across 5 different subsidiaries, including AVN Teknik, AVN Pladeteknik, AVN Hydropower, Masytec and AVN Hydraulik. The diverse subsidiaries deliver a range of service and products to industry, including industrial tools, metal working machinery, lubrication and hydraulic products.

The AVN Hydraulik business is a specialist in the construction and production of hydraulic and lubricating systems and proportional technology including service, repair and testing of hydraulic pumps and hydraulic motors. The company encompasses components sale as well as outbound service, repair and assembly. With extensive experience in the industry, AVN Hydraulik offers service and inspection of lifting equipment to comply with DMA, NMA, Norsok and LOLER, among others. 

With specialisms in hydraulic products and proportional technology, AVN Hydraulik serves an enviable line of businesses across industry, maritime and offshore energy.