Custom Electric Tug Solutions

Q: "What level of customisation is available? "

"Our Custom Engineering offering covers a wide range, whether you require a custom coupling to connect to a number of trolleys, a custom IP-rated machine to withstand a particularly wet environment or the creation and design of an entirely bespoke machine – we’re here to help. "

Q: "What is the process of specifying an electric tug or a custom requirement? "

"We follow a tried-and-tested approach to specifying an electric tug for your application where we collect information on the maximum load weight, environment and route you need your electric tug to work on. From there, our engineers will calculate the most suitable electric tug solution for your needs and identify if any custom modifications are required."

Q: "Why do you need so much information about my application? "

"We gather a lot of information about your application, but why? Specifying an electric tug that is fit for purpose and will deliver tangible safety and efficiency benefits right out of the box is critical to us – especially when that solution is non-standard. An array of factors influence the specification, performance and price of an electric tug and we need to understand them to ensure any solution is right for your application. Collecting this information and conducting a full assessment ensures any custom design is fit-for-purpose and maximises performance. "

Q: "Can you design new machines or systems?"

"Yes, we can. We have a proven track record of creating entirely new custom solutions for our customers. This can often include designing and manufacturing: New machines with increased capacity or custom connection systems. Bespoke trolleys, platforms and handling systems Machines rated to unique environments/conditions such as ATEX/IECEx "

Q: "How are Custom Solutions project managed? "

"We use a staged project management approach to guarantee the successful design and installation of custom solutions. Key stages begin and end with customer reviews and sign-off to ensure continued focus on delivering on time, on budget and as specified. "

Custom solutions for turnkey systems or small modifications

Whether it’s a custom coupling to connect to your load, modifying our electric tugs to work in a challenging environment, or designing an entirely new solution for your application, our Customer Engineering team can help.

We have a rich track record of delivering custom solutions, and in fact many of our product portfolio started as custom projects!

Innovation & engineering is what we do

As pioneers of innovative material handling equipment, we’re no strangers to unique applications and requirements.

If you need a custom solution, you’re in safe hands with MasterMover.

In-house Customer Engineering team

From consultancy right through to manufacture, our in-house Custom Engineering team work with you to understand your requirements and create a solution that delivers every time.
Here to help

Material handling equipment and moving heavy loads is what we do. Our team conceptualises and proposes ideas around your applications, enabling you to weigh your options and benefit from industry-leading advice.
Robust processes

Unique requirements and custom solutions need to be thought through. With a robust 4-step process in place, we work with you every step of the way, ensuring your needs are understood and met.

Concept

We’ll understand your application and requirements. We’re solution providers by nature, so our engineers will look to understand your aims and weigh up different options.

After understanding your objectives, we’ll gather technical information on your requirements and conceptualise a solution.

Design

At this stage, our engineers dig into the design to take the concept and transform it into a detailed design to your specification.

If there is additional information required at this point, we’ll liaise with you to make sure any design is accurate and fit your requirements.

Build & testing

Taking a design and making it come to life. Our engineers will build the custom solution and rigorously test and quality assess it, making sure it meets the specification laid out.

Integration

The final stage of the process is integrating the solution into your process, whether it’s a custom coupling or a turnkey solution using a custom machine.

Movement study

We can undertake a movement study to understand the space required to move your load using an electric tug.

Whether it’s mapping out tight corners or corridor space, our engineers will use the dimensions of your environment and load to provide accurate information.

Turning confirmation

Often complementing a movement study, our turning confirmations map out the turning radius of a load and machine.

For example, how certain wheel configurations influence the positioning of loads.

Slope calculation

If you’re moving a load on a slope, we’ll always use the maximum gradient, environmental conditions and load weight to calculate the force needed to move, stop and restart a movement on a slope, ensuring any machine specified is powerful enough.

Your Questions, Answered

What level of customisation is available?

Our Custom Engineering offering covers a wide range, whether you require a custom coupling to connect to a number of trolleys, a custom IP-rated machine to withstand a particularly wet environment or the creation and design of an entirely bespoke machine – we’re here to help.

What is the process of specifying an electric tug or a custom requirement?

We follow a tried-and-tested approach to specifying an electric tug for your application where we collect information on the maximum load weight, environment and route you need your electric tug to work on.

From there, our engineers will calculate the most suitable electric tug solution for your needs and identify if any custom modifications are required.

Why do you need so much information about my application?

We gather a lot of information about your application, but why? Specifying an electric tug that is fit for purpose and will deliver tangible safety and efficiency benefits right out of the box is critical to us – especially when that solution is non-standard.

An array of factors influence the specification, performance and price of an electric tug and we need to understand them to ensure any solution is right for your application.

Collecting this information and conducting a full assessment ensures any custom design is fit-for-purpose and maximises performance.

Can you design new machines or systems?

Yes, we can. We have a proven track record of creating entirely new custom solutions for our customers. This can often include designing and manufacturing:

New machines with increased capacity or custom connection systems.
Bespoke trolleys, platforms and handling systems
Machines rated to unique environments/conditions such as ATEX/IECEx

How are Custom Solutions project managed?

We use a staged project management approach to guarantee the successful design and installation of custom solutions. Key stages begin and end with customer reviews and sign-off to ensure continued focus on delivering on time, on budget and as specified.

Compact (Up to 6,000kg)

Performance (Up to 70,000kg)

SmartMover

MasterTow

MasterTug

AllTerrain

MasterHandler

PowerSteered

Trailer Moving System

ATEX/IECEx

Stainless Steel

Supercharge your production with total control

Safe and secure material handling across defence

Reduce maintenance turnaround times with electric tugs

Shifting efficiency up a gear

Optimising automotive supply chain efficiency

Heavy-duty solutions for powerful movements

Maximum flexibility to meet demand and reduce costs

Reducing downtime in trailer movement

Eliminating manual handling to accelerate efficiency

Boost production efficiency without compromising on safety

The power to maximise control

Unlock greater operational efficiency

Precise and controlled movements for hazardous environments

Control high-value loads with confidence

Safe movement of baggage trolleys in busy airports

Bin moving made easy

Eliminating manual handling and improving staff safety

Effortless movement of waste bins and containers

Boost labour productivity and production efficiency

A safer way to move nested roll cages

Eliminating manual handling in food manufacturing

Reducing aches and strains in meat processing

Precise and controlled movement of high-value loads

Safe control of delicate loads

Large reels handled with precision

Seamless movement of loads, maximising control

Moving modular buildings just got easier

Compact paper reel handling equipment that maximises safety

Safely move stillages and hoppers

Safe, efficient movement of loads in manufacture and maintenance

Reduce downtime to maximise production flow

Safer handling of loads in textile manufacturing

Transforming logistics operations to maximise efficiency

Making safe store deliveries a one-person job

A safer way to move roll cages

Efficient trailer movement for busy depots

Safer pharmaceutical material handling

Remove manual handling and reduce staff fatigue

Maximise safety and suite uptime

Customer Support

Training

Approved Parts

Custom solutions

Custom solutions for turnkey systems or small modifications

Innovation & engineering is what we do

Our custom engineering process

Design services

Your Questions, Answered

We're here to help