Custom material handling equipment

Your Questions, Answered

What level of customisation is available?

Our Custom Engineering offering covers a wide range, whether you require a custom coupling to connect to a number of trolleys, a custom IP-rated machine to withstand a particularly wet environment or the creation and design of an entirely bespoke machine – we’re here to help. 

What is the process of specifying an electric tug or a custom requirement?

We follow a tried-and-tested approach to specifying an electric tug for your application where we collect information on the maximum load weight, environment and route you need your electric tug to work on.

From there, our engineers will calculate the most suitable electric tug solution for your needs and identify if any custom modifications are required.

Why do you need so much information about my application?

We gather a lot of information about your application, but why? Specifying an electric tug that is fit for purpose and will deliver tangible safety and efficiency benefits right out of the box is critical to us – especially when that solution is non-standard.

An array of factors influence the specification, performance and price of an electric tug and we need to understand them to ensure any solution is right for your application.

Collecting this information and conducting a full assessment ensures any custom design is fit-for-purpose and maximises performance.  

Can you design new machines or systems?

Yes, we can. We have a proven track record of creating entirely new custom solutions for our customers. This can often include designing and manufacturing:

• New machines with increased capacity or custom connection systems.
• Bespoke trolleys, platforms and handling systems  
• Machines rated to unique environments/conditions such as ATEX/IECEx 

How are Custom Solutions project managed?

We use a staged project management approach to guarantee the successful design and installation of custom solutions. Key stages begin and end with customer reviews and sign-off to ensure continued focus on delivering on time, on budget and as specified.