Who We Are

About MasterMover

MasterMover is a world-leading manufacturer of electric tug solutions designed to improve safety and operational efficiency when moving heavy, large or unconventional loads.

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A Passionate Global Team of Experts

At MasterMover, we’re more than just a company that designs and manufactures electric tug solutions – we are a passionate team driven by a shared commitment to innovation, safety, and excellence.

As a global leader in our industry, we believe in moving businesses forward by providing reliable, efficient, and sustainable load-moving solutions. Our strength lies not only in our cutting-edge technology but in the people behind it.

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OUR BRAND PROMISE

Engineered Innovation.

Performance Guaranteed.

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Our Vision

Known for quality, innovation and service, MasterMover will be the partner of choice for material handling solutions worldwide.

Our Mission

To help organisations worldwide empower and protect their people with the right solutions to move products, equipment and materials safely and efficiently.

Our Story: Driven by People, Powered by Innovation

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The Early Days

It all started with a simple observation...

In 1997, our late founder, Andrew Jones, looked at the challenges faced by retailers and saw an opportunity to make a real difference.

Andrew came from a background in retail and textiles, but he was always an innovator at heart. When he noticed the difficulties supermarkets were having moving heavy roll cages from storage to the shop floor, he knew there had to be a better way.

So, Andrew set out to develop a solution. He started with a single machine, initially designed for moving caravans and small goods. But Andrew recognised the broader potential – a safer, more efficient way to transport all kinds of wheeled loads.

 

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Crafting the First Electric Tugs

As supermarkets began investing in large, out-of-town stores, our electric tugs became the answer they were looking for, allowing store teams to easily move multiple roll cages at a time, revolutionising their replenishment processes.

Over the years, the MasterMover story has continued to evolve – forging out new markets across a wide range of industries.

This photo shows one of our very first electric tugs—before we became known for our signature yellow!

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An Era of Growth & Development

Andy Owen became Managing Director in 2007 and a Partner in 2009. Confident that electric tug solutions were exportable and provided benefits to a diverse range of sectors, the MasterMover team entered a new period of growth.

While the UK remained the firm foundation on which to launch an export push, it was clear that other countries lacked a comparable solution.

From 2007 onwards, and with a clear marketing strategy in place, the business became increasingly proactive in overseas markets.

It was a plan that paid dividends...

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Export Excellence

Beginning with a phased roll out to Europe and in response to rising demand, the company’s global management team and sales partner network went from strength to strength.

Under the leadership of  Andy Owen, we embarked on an ambitious global expansion.

Confident that our solutions could benefit companies worldwide, we opened subsidiary offices in Germany, North America, and France.

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Leading a Legacy

In 2016, our original founder’s own son, James Jones, joined the business as a Partner, leading our bespoke project-managed solutions, engineering, finance and operations.

Our commitment to innovation and teamwork has positioned MasterMover as a leader in enhancing safety and efficiency for our customers.

Partners Andy Owen and James Jones continue to drive the company forward with creativity, collaboration, and the same determination that has been at the core of our business since its founding over two decades ago.

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Proudly British Built

Today, our reputation for innovation, engineering excellence, and unwavering customer focus has made us a global leader in material handling.

Whilst our journey has taken us across the world, we’re proudly still based in Ashbourne, Derbyshire, where we have retained a full inhouse design and manufacturing operation – which requires an ever-expanding headquarters!

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Innovation is in our DNA

Whilst Andrew Jones sadly passed away in 2005, his influence can be felt in every breakthrough solution, every team member inspired to push the boundaries of what's possible.

The same customer-centric focus and industry expertise that guided his work remain the guiding principles that propel MasterMover forward.

From our humble beginnings, MasterMover has grown into a global brand, trusted by leading companies across over 40 countries.

Yet, at the core of our growth is the same spirit of innovation and collaboration that started it all.

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Our People: The Heart of MasterMover

We believe our people are our greatest asset. Our team is made up of passionate individuals from diverse backgrounds, each bringing their unique skills, creativity, and drive to the table.

From our engineers and designers to our sales and support teams, every member of the MasterMover team is dedicated to delivering the best solutions and service to our customers.

We foster a culture of collaboration, continuous learning, and respect, where everyone has a voice and an opportunity to grow.

Our Culture: Innovation, Teamwork, and Excellence

At MasterMover, we are proud of our vibrant culture that blends innovation, teamwork, and excellence. We celebrate creativity and encourage our people to push boundaries, think outside the box, and take ownership of their ideas.

Our culture is built on trust, mutual respect, and a commitment to making a positive impact on our customers, communities, and the environment.

Our Values

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We're passionate and proactive

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We're committed to making it happen

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We're focused on the customer experience

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We're problem solvers and educators

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We're there for each other

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We're devoted to continuous innovation

An Award Winning Team

From our early beginnings, we’ve strived to push boundaries. This unified drive has seen us secure several industry awards, from innovation to export!

In 2021, MasterMover's trailblazing export strategy was recognised with The Queen's Award for Enterprise: International Trade, later followed by The King's Award for Enterprise: Innovation in 2023.

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A Commitment to Our Community

Being a responsible business is part of who we are. We are deeply committed to supporting our local community and initiatives that align with our values to help make a difference.

In 2024, we proudly announced our partnership with Marie Curie, a charity that holds a special place in the hearts of our Partners, James Jones and Andy Owen. By supporting Marie Curie as our chosen charity, we not only raise funds for a meaningful cause, but also foster team unity and collaboration, giving everyone the opportunity to contribute while having fun along the way.